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Frequently Asked Questions

Got a question, then check our question bank. Can't find your answer, then don't hesitate to get in touch where we will be happy to help.

  • How long does shipping take?
    Depending on your order from us, delivery is within 7 working days of your order being placed. Delivery is 7 days a week (excluding Public Holidays). Shipping Information
  • What if the item I want is not in stock?
    If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
  • Do you accept returns?
    Should there be anything wrong or any problems with any of the items you have ordered or have received, you can return your order within 14 days of delivery with a receipt of proof of purchase. Please contact us before attempting to return.
  • How can I contact you?
    If you need to reach us at any point to either enquire or to discuss an order, please use our ‘Contact Us’ page; we will try our very best to reply to you as soon as we can. If these FAQ’s are unable to answer your queries, please do not hesitate to contact us and we will try our utmost to provide you with our best customer service.
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